Professional Profile
AI Consultant and Community Manager with proven experience in financial markets and large-scale Discord community moderation. Successfully moderated communities exceeding 10,000+ combined members, implementing bot configurations, conflict resolution protocols, and compliance monitoring. Strong background in regulated financial services with hands-on experience in futures markets, trading terminology, and investment fund analysis. Skilled at handling sensitive information with discretion while ensuring adherence to legal and company standards.
Discord Community Management
Discord Community Moderator
NFT Sector | Remote
2020 - 2021
- Actively moderated two large Discord communities (10,000+ combined members) in the NFT ecosystem
- Maintained respectful, productive environment by enforcing server rules and community guidelines
- Resolved member conflicts through diplomatic communication and de-escalation techniques
- Identified and removed spam, scams, and inappropriate content as first line of defense
- Configured moderation bots: MEE6, Dyno, Carl-bot, Statbot for automated moderation
- Welcomed new members and fostered engagement through community initiatives
- Monitored conversations to ensure compliance and prevent unauthorized financial advice
- Escalated technical issues and policy violations with detailed documentation
Financial Services Experience
Investment Funds Trainee
Corredores Davivienda | Colombia
June 2020 - January 2021
- Prepared weekly reports analyzing performance across 6 collective investment funds
- Conducted financial market research on futures, equities, and fixed income
- Developed strong understanding of trading terminology and investment strategies
- Contributed to volatility reduction strategies and portfolio adjustment recommendations
- Hands-on experience with trading platforms and financial data systems
- Ensured reporting adhered to regulatory and compliance standards
Investment Funds Intern
Corredores Davivienda | Colombia
April - July 2017
- Assisted in fund transfer project from CitiBank, coordinating data migration
- Built and maintained investment databases with quality assurance
- Prepared daily fund status reports tracking metrics and flagging anomalies
- Learned securities regulations and financial compliance requirements
Professional Experience
AI Consultant & Strategist
Dualmind AI Agency | Global (Remote)
January 2024 - Present
- Lead end-to-end AI solution development from concept to deployment
- Develop Python scripts and API integrations for complex LLM workflows
- Build autonomous AI agents for software analysis and automation
- Manage client communications maintaining professional relationships
Project Development Manager / KAM
L'ORICAY | Colombia
September 2023 - Present
- Execute commercial strategies driving month-over-month revenue growth
- Manage B2B retailer portfolio with strategic account planning
- Lead e-commerce implementation and marketing campaigns
- Champion Agile methodology improving delivery and collaboration
Senior Commercial Consultant
MetLife | Colombia
September - November 2023
- Managed sensitive client financial information with strict confidentiality
- Ensured communications adhered to financial services regulations
- Developed client relationships through consultative selling approach
Business Development Farmer
DidiFoods | Colombia
November 2022 - August 2023
- Managed community of 130+ commercial partners as primary contact
- Exceeded monthly targets with average 8% growth in engagement
- Implemented engagement initiatives reducing churn through training
Sales Development Representative
Ontop (YC21) | Colombia
February - October 2022
- Generated B2B/B2C leads through market research and cold calling
- Mastered CRM: Salesforce, Apollo, Sales Navigator
- Consistently achieved monthly KPIs for leads and meetings
Commercial Trainee
Novartis | Colombia
January 2021 - January 2022
- Managed confidential incentive programs with compliance
- Developed Excel models automating incentive calculations
- Handled sensitive data per pharmaceutical industry regulations